What is mediation?
Conflict management
In mediation, differences of opinion and conflicts are dealt with in a constructive way.
Structured process
Mediation has a clear structure, that the mediator always adapts to the circumstances.
Individual ownership
The parties involved know best what is needed for a viable solution. The key to success lies in personal responsibility.
Neutral
The mediator only guides the process and does not influence the content. All content comes from the participants.
Future-oriented
Mediation is systematically future-oriented. The topics are dived into as deeply as is important for mutual understanding.
Fast(er)
Mediation requires patience, but is usually quicker, cheaper and more satisfactory for all parties than court proceedings.
Voluntary
Mediation is basically voluntary. It is very important that all parties involved are interested in finding a solution.
Open-ended
It is open as to what a solution will look like. Analysing the interests and needs of all parties opens up many possibilities.
Clear and binding
At the end of mediation there is a clear, understandable agreement that is signed by the participants.
Who is mediation suitable for?
Mediation can be used to deal with anything from differences of opinion to international conflicts. Basically, mediation is suitable for all persons who are interested in a joint solution and who are able to express their needs in the matter.
I mediate issues for:
- Individuals
- Companies, organisations and authorities
- Within organisations for teams, departments or hierarchical levels
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